Wisdoms for a Monday

• Never underestimate the tenacity of an end user who wants their button back.
• The more useless a button was to a user in their role, the louder they yell for it back.
• "New online report" and "New uploaded report" make perfect sense only within the bounds of the IT dept.
• Having different coding styles for every developer works wonders in a small development team. If your coders tend to refactor as they read to their style (and ours do), you can always see at a glance who touched code last. Then you can hit them for breaking it.
• The compliance department, which does the QA on the final product and is generally feared as "a terrifying component of a giant killing machine" likes smiley faces embedded in their error pages.